Case study

39.5 million views for car dealerships, and almost none of it was inventory

5 min readBy Arian Khavari, Founder

Most dealership social media is a rotating catalogue of stock with a price overlay. It reaches the people already shopping, which is a tiny and expensive audience. Here is what happened when we stopped filming the cars.

Instagram insights for a Viterno Group dealership video showing millions of organic views and reach far beyond the account's follower count
Instagram insights for a Viterno Group dealership video showing millions of organic views and reach far beyond the account's follower count

What we actually produced

Three automotive clients, eight figures of organic reach, zero dollars of ad spend behind any of it.

ClientVideoViews
Yorkdale Fine CarsFlying salesperson23,600,000
Yorkdale Fine CarsOil money dealership6,400,000
Yorkdale Fine CarsAsian dads skit5,720,000
Autopia CarsPrivate jet shoot2,410,000
Lamborghini x BabolatPadel racket reveal1,270,000
Yorkdale Fine CarsNo expensive restaurants125,100

Total: 39,525,100 organic views. One Toronto dealership, Yorkdale Fine Cars, accounts for 35,845,100 of it.

Every one of those is playable, with the numbers attached, on our portfolio.

The thing that is easy to miss

Look at the first and last rows. Both are Yorkdale Fine Cars. Both are the same kind of video: a scripted bit with people, shot at the dealership, in the same broad style, by the same crew, posted to the same account with the same follower count.

One did 23.6 million. One did 125,100.

That is a 189x spread with almost every variable held constant.

We keep coming back to this number because of what it rules out. It was not the account size, the niche, the production quality, the editor or the time of day. It was the premise. One idea gave a stranger a reason to stop and finish it. The other did not.

The uncomfortable implication is that most of the money a dealership spends on content is spent after the decision that actually determines the outcome.

This is also why we are sceptical of the "just post more" advice. Posting more only helps if you are also improving the hit rate on premises, otherwise you are buying more tickets in a worse lottery.

Why inventory videos underperform

The standard dealership post is a walk-around of a car with the price on screen. It is not badly made. It is just aimed at an audience that barely exists on a feed.

Think about who finishes that video. Someone actively shopping for that model, in that price range, in that city, this month. In the Greater Toronto Area that might be a few hundred people, and most of them are already deep in AutoTrader with a shortlist.

Everyone else scrolls. The platform reads that as a weak video and stops showing it. The post then reaches mostly your existing followers, which is the audience you already had.

A video built around a character does something different. It is watchable by someone with no intention of buying a car, which is almost everyone. Those people finish it, the platform pushes it further, and a fraction of them file away the dealership's name for the day they do need a car. You are not selling the vehicle in the video. You are buying recognition at a scale inventory content cannot reach.

What actually works on a lot

The staff are the cast. Every dealership has a salesperson who is funny, a manager who is deadpan, a detailer who is unreasonably good at their job. That is a recurring cast, free, on site, already on payroll.

The building is a set. A showroom is a genuinely good looking location that most businesses would have to rent. Use it as a backdrop for something other than a walk-around.

The stock is production value, not the subject. A supercar in frame makes any video look expensive. It does not have to be what the video is about.

Recurring formats beat one-offs. A character people recognise on the second appearance is worth far more than six unrelated ideas, because the audience starts anticipating rather than deciding.

The premise has to survive the first two seconds. Before anything gets filmed, the test we apply is simple: if someone who will never buy a car saw this, is there a reason to stay? If the honest answer is no, we do not shoot it.

Does any of this sell cars

The fair answer is that a 23.6 million view video is not a lead generation mechanism, and nobody should pretend it is. It is a brand mechanism operating at a scale that local advertising budgets cannot buy.

What it does produce is inbound attention: people arriving at the dealership already knowing who you are, a recruiting advantage when hiring salespeople, and leverage with manufacturers and partners who can see the audience. The Lamborghini and Babolat collaboration in that table exists because there was an audience worth collaborating with.

If you want tracked, attributable lead volume, that is a different job and usually a paid one. If you want the dealership in the city to be the one people can name, this is how that gets built.

How we work with dealerships

One shoot day a month at the dealership, a recurring cast drawn from the staff, and a plan built from what is currently outperforming rather than from a content calendar template. We handle the filming, the editing, the posting and the reporting. The staff show up and say lines.

If you run a dealership in the Greater Toronto Area, book a discovery call and we will look at what you are posting now and tell you honestly whether we would change it.

If you are in property rather than automotive, the same logic is laid out for agents on our real estate video marketing in Toronto page.

FAQ

Does social media marketing actually work for car dealerships?

It works, but not as a direct response channel. Our dealership content has generated 39.5 million organic views, which builds recognition at a scale local advertising cannot match. It does not produce a tidy, attributable cost per lead. Dealerships that expect a tracked lead number from a viral video will be disappointed. Dealerships that want to be the one people in the city can name will not be.

What kind of videos should a car dealership post?

Videos built around people and a premise, filmed at the dealership, with the cars as the setting rather than the subject. In our data, every automotive video that cleared a million views was character driven. Inventory walk-arounds consistently underperform because only active shoppers will watch them, and that audience is far too small to trigger distribution.

How many views should a dealership expect?

The distribution is extremely uneven, so expecting a number per video is the wrong frame. Across four videos for one Toronto dealership, results ranged from 125,100 to 23.6 million. Judge a quarter of output, not an individual post.

Do you need to spend on ads to make this work?

No. All 39,525,100 views described here were organic, with no ad spend behind any video. Paid distribution can extend a video that is already performing, but it cannot make a weak premise travel.

Do you work with dealerships outside Toronto?

Our production is based in Toronto and most shoots are in the Greater Toronto Area, which is where our automotive clients are. We work with brands elsewhere in Canada and the United States where the shoot schedule makes sense.

See the automotive case studies behind this, one page per video →

How we do this for clientsCar dealership video marketing →Short-form video for dealerships, with 39.5M organic views behind it.

Want this done for you?

We run the whole content engine for Toronto brands: strategy, filming, editing and posting. 300M+ views, all organic.

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